Bank card Visa

You guys have shut off my internet and I've been trying to pay it off I had enough money to pay it off but you guys wouldn't accept my bank card I had to reschedule in order to get my internet back and you guys still won't let me pay my bill with my bank card I did all of the information I put it all correctly but it keeps on simply saying denied denied denied.

Responses

U

user_xd7zl8

4 Messages

3 months ago

To tell you the truth I'm going to effing cry all I want to do is just pay my bill why is this so hard 😭 😭 😭 😭 😭 😭

1

0

XfinityBillie

Official Employee

•

2.8K Messages

@user_xd7zl8 I can understand the frustration if you are just trying to pay you bill and receiving errors. I'm happy to look into this further on my end. Please send us a DM to Xfinity Support with your full name and address to get started.

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3 months ago

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Billing

user_xd7zl8

Bank card Visa

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XfinityBillie

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