@user_uj287f Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify are you trying to update the payment method to your banking account? You would need to do that through the app itself or our website following the directions here. Our team is unable to update payment information for security reasons.
XfinityBillie
Official Employee
•
4K Messages
3 hours ago
@user_uj287f Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify are you trying to update the payment method to your banking account? You would need to do that through the app itself or our website following the directions here. Our team is unable to update payment information for security reasons.
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