Visitor
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2 Messages
Bank account changed
My bank account number changed on Friday, 7/25/26. You charged my account yesterday using the wrong account number. I have since updated it, but you charged the wrong account, how do I fix this/?
Visitor
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2 Messages
My bank account number changed on Friday, 7/25/26. You charged my account yesterday using the wrong account number. I have since updated it, but you charged the wrong account, how do I fix this/?
EG
Expert
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119.6K Messages
58 minutes ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.9K Messages
47 minutes ago
@user_52oxxg Please know while working with us, we are not instant chat platform. There will be delays in our responses, but I can assure you we will always do our best to reply to you ASAP.
The system should charge the new card on file automatically now that you've updated the information. Have you tried access the website to check on the status of any new payments in pending status?
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