Frequent Visitor
•
15 Messages
Back to square one
Trusted that
billing wouldn’t increase and that our “charges” would be as promised. Can’t get any chat agent support since now
10 am
Frequent Visitor
•
15 Messages
Trusted that
billing wouldn’t increase and that our “charges” would be as promised. Can’t get any chat agent support since now
10 am
XfinityMartyR
Official Employee
•
1.9K Messages
14 hours ago
Thanks for reaching out, @janjanjan! You may have been impacted by our recent 2025 rate increases, or have had a promotion roll off your account. You can learn more about why prices change here: We're updating our prices.
Also, you can reference your billing statement 30 days before a price change.
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