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@XfinityMartyR​ Guess our 25 year history of loyalty means no promotions will be offered like they are to new customers as evidenced by your Xfinity website?

@janjanjan, 25 years is absolutely phenomenal! We truly value you as a long-time customer and appreciate your loyalty. We do have existing customer promotions and my team would love to check your account for options that better fit your overall needs. I see you have already sent us a Direct Message, so we will continue to work with you there..

Please also note that sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but we look forward to further assisting you.