Greetings, @user_c743ba! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum.
That is such a great question! Most of our newer promotions feature an optional $-10.00 monthly discount for paperless billing and automatic payments, but this discount is not 100% universal. It mainly depends on what area you live in and what service package or promotion you currently have in place.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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Accepted Solution
XfinityJamesC
Official Employee
•
304 Messages
2 m ago
Greetings, @user_c743ba! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum.
That is such a great question! Most of our newer promotions feature an optional $-10.00 monthly discount for paperless billing and automatic payments, but this discount is not 100% universal. It mainly depends on what area you live in and what service package or promotion you currently have in place.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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