Autopay Stopped Working – Billing Help Needed from Abroad

user_0m4osb Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand how frustrating this would be, especially being out of the country and not being able to call. Our team is not able to update payment methods due to the nature of the platform we work on, however I'm happy to take a look and see if there is a reason the autopay isn't working. Please send us a DM to Xfinity Support with your full name and address to get started.

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