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user_vold10021
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Tuesday, January 16th, 2024 5:40 PM

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autopay discount

I received a notification 2 months ago saying that I would get a $10 discount because I am on autopay and have been for over 20 years but I don't see the discount yet. When will this show on my account?

Question

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Updated 

1 year ago

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XfinityAngie

Official Employee

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1.8K Messages

1 year ago

 

user_vold10021, Thank you for reaching out to Xfinity Support. I would be happy to take a look at your account and see what is going on with your discount. Please send us a DM with your name and full address by doing the following: 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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