Visitor
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1 Message
autopay discount
I signed up for bank auto-pay 2 billing cycles ago, but still do not see the $10 discount applied. When can I expect the discount to be activated?
Visitor
•
1 Message
I signed up for bank auto-pay 2 billing cycles ago, but still do not see the $10 discount applied. When can I expect the discount to be activated?
CCValerie
Official Employee
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974 Messages
2 years ago
Hi there, @ekhar_013, thank you for taking the time to reach out to us through our Xfinity Forums. If applicable, the discount for Autopay and Paperless Billing enrollment will take 30 days to apply. Depending on the timing, it may not appear of the very next billing statement but should be present on the following. I understand you stated two cycles have already passed, we can cetainly look into that for you.
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• Click the "Direct Messaging" icon (upper right corner of this page)
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