Autopay discount not applied

Good day user_wepemu 👋 You're in the right place for help, so thanks for stopping by our community! I know how important it is to make sure you're getting every discount you should be, and that automatic payment discount is one of our best. Have you only recently set your payment preferences to start receiving this discount? They $10 discount can take 1-2 billing cycles before it appears on your bill, so depending on when you set it up, you may still be within that window 👍

Please let me know if you have additional questions and check out xfinity.com/support/articles/automatic-payment-paperless-billing when you have time as it has loads of useful information on how these discounts are applied.