Visitor

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2 Messages

10/07/2026 5:16 AM

Autopay Discount Not Applied Changing Internet Plan

Hello, I switched internet plans and the autopay discount ($10/month) is not being applied. I am paying with a bank account number. Please help correct this.

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Visitor

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2 Messages

7 hours ago

I am now getting “Access Denied” page when trying to visit the Xfinity.com website. Please help.

Official Employee

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2.4K Messages

1 hour ago

 

user_lo_ti Good morning to you! I'm sorry about the system not applying the $10.00 autopay discount. I love a discount, so if this one is not being applied you came to the right place for help!
Do you have your bank account details set up through your Xfinity account? 
If you recently added your account for autopay it could take up to 45 days before the discount appears. Did you recently set up autopay? I would love to help out and make sure that you are able to access your account and that the correct discounts are being applied. 

 

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