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qwerty10972
20th Anniversary celebration
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6 Messages

Saturday, April 15th, 2023 10:27 PM

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autopay discount incorrect

Hi,

According to my bill: "In order to ... receive a $10 Automatic Payment and Paperless Billing Discount, please switch your preferred payment method bank transfer using routing and account number."

I have always paid via bank transfer, but my autopay discount appears to be $5 (the discount for using a credit card). Please advise.

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Updated 

2 years ago

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CCDaryl

Problem Solver

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828 Messages

2 years ago

@qwerty10972

 
Thank you for your post in our Forums. I can definitely check this for you. Could you please send us a direct message with your full name and address? To send a direct message, please click the "chat" icon in the upper right-hand corner (left of the notification bell), then click on the "notepad/pencil" icon, lastly select "Xfinity Support." Thank you. 

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