Visitor
•
1 Message
Autopay discount does not apply
Hi
My autopay is still on and I just changed my payment method to discover card. The discount is lifted from my current billing. how can I fix it to receive the discount?
Visitor
•
1 Message
Hi
My autopay is still on and I just changed my payment method to discover card. The discount is lifted from my current billing. how can I fix it to receive the discount?
XfinityMatthew
Official Employee
•
1.4K Messages
3 hours ago
Hello user_w2mmf0 Card payments do not qualify for the $10/mo discount. The autopay and paperless discounts apply to direct from bank accounts only. If you switch it back to a payment method using the routing and account number then you will get the $10/mo discount back automatically.
0
0