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Automatic Payments and Paperless Billing discount gone
My bill on the past 2 bills was $10 higher and on closer inspection it looks like it's because one of my discounts expired even though I was under the impression if you had auto-pay on it would just be on there indefinitely. Is this not the case?
XfinityAlfonso
Official Employee
•
1.6K Messages
2 years ago
Hey @user_l3bfoa So this does depend on the type of plan/package promotion you have/had on your account. We can absolutely help go through your account to see what expired.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address.
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