Does Comcast still issue a credit if a customer uses Auto Pay?
Shadwell007
Autopay kicks in around the 3rd bill or 45 days after signing up for it.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Hey @shadwell007! That's a great question. @Again is correct. I want to add, it depends on the package you have as well. Not all promotions or packages have that option. If you'd like for me to review your account to see if your's includes one, I'd be happy to do so. To get started, send a private message with your full name, as it appears on your billing statement, and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
Again
Expert
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25.5K Messages
4 m ago
Autopay kicks in around the 3rd bill or 45 days after signing up for it.
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ComcastChe
Official Employee
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6.1K Messages
4 m ago
Hey @shadwell007! That's a great question. @Again is correct. I want to add, it depends on the package you have as well. Not all promotions or packages have that option. If you'd like for me to review your account to see if your's includes one, I'd be happy to do so. To get started, send a private message with your full name, as it appears on your billing statement, and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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