shadwell007's profile

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1 Message

Mon, Jan 11, 2021 7:00 AM

Auto Pay

Do Comcast still issue a credit if a customer uses Auto Pay?

Shadwell007

Responses

Again

Expert

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25.5K Messages

4 m ago


@shadwell007 wrote:

Does Comcast still issue a credit if a customer uses Auto Pay?

Shadwell007


Autopay kicks in around the 3rd bill or 45 days after signing up for it.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastChe

Official Employee

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6.1K Messages

4 m ago

Hey @shadwell007! That's a great question. @Again is correct. I want to add, it depends on the package you have as well. Not all promotions or packages have that option. If you'd like for me to review your account to see if your's includes one, I'd be happy to do so. To get started, send a private message with your full name, as it appears on your billing statement, and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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