Auto Pay Cancelled and Payment Method removed without notice

This is mostly a Public Service Announcement (PSA) as dealing with any form of Comcast Customer "Support" is hazardous to one's mental health and I would prefer not to have to deal with these terrors any longer; I do not expect any form of recompense.

I had switched my Auto Pay payment method in early 2024 from one credit card to another and the payment processed successfully in February of 2024. Life has given me enough challenges this year with family so Auto Pay services are appreciated to ease the mental burden of responsibilities. Fast forward to now, April 29, 2024, and Comcast cancelled my internet service in which I find out that no payment had been made since February; I had received no notification of this issue. Logging into my Xfinity account on my phone I discover that there are no payment methods on my account: no Auto Pay, no credit card, not even my previous card; I had received no notification of this issue.

My message to fellow customers that may be coerced into subscribing to this is the following: please be very aware of your account at all times as dealing with Comcast will require extra efforts to ensure you keep your financial stability and sanity.

For however long this message will remain on this forum and to whomever reads it, thank you and I hope it will help ease some burden in that you definitely are not alone in struggling for any form of justice.