Visitor

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1 Message

Saturday, May 23rd, 2026 4:43 PM

Are there any offers close to the new customer deal(s)?

Hello! My promotional offer ended recently and I was able to swap to a different plan with some help from an agent but I noticed on the website that new customers can get $50/month for gigabit, is there anything similar or close at least for current customers? 

Oldest First
Selected Oldest First

Official Employee

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3.3K Messages

39 minutes ago

 

user_uwbv7l, Hi there! I completely understand why that offer caught your attention. Thanks for reaching out to our team of experts to help over social media. The $50/month gigabit pricing you’re seeing is typically a new customer promotional offer, and those can differ from what’s available on existing accounts. That said, we definitely don’t want you to feel like you’re missing out. We’d be happy to take a closer look at your account to see if there are any current promotions, loyalty offers, or plan adjustments that could get you closer to that price point or better fit your needs. If you’re open to it, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message and we’ll review your options together.👍

 

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