1 Message

Thu, Jan 6, 2022 7:15 PM

Approved for the EBB program on 12/27/21

Was approved for the EBB Benefit on 12/27/21 (Edited: Personal information) was is my next step


Official Employee


578 Messages

Hace 5 m

Thank you for reaching out over Xfinity Forums @user_e489a6 ! Welcome to the community. I am glad to hear you have enrolled in program.


Once you are confirmed by the National Verifier, you’ll need to enroll in the Affordable Connectivity Program at https://comca.st/3n2cd8E using your Xfinity ID, and complete the consent and application process. Make sure the information (name, address and date of birth) submitted on your National Verifier form matches the information submitted on your Xfinity Affordable Connectivity Program enrollment form.


Once you have successfully enrolled, you'll see the Affordable Connectivity credit towards your Internet service. Depending on when you complete enrollment you may not receive that credit on your first printed bill after enrollment, but two credits on your following bill. If you have any further questions or concerns please reach out. Our team is always happy to help. 




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