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user_158d36
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Visitor

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2 Messages

07/26/2021 5:21 PM

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Approved for EBB

Hello, I  was approved for EBB and I need for it to be applied to my Internet Essential account [Edited: "Personal Information"]. My application ID [Edited: "Personal Information"].

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5 years ago

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EG

Expert

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122.6K Messages

5 years ago

Concern moved here for greater exposure to actual Comcast employees for assistance. 

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XfinityChristina

Official Employee

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923 Messages

5 years ago

Hi, @user_158d36. We ask that you do not publicly provide your information. We'd be happy to look into the specifics of your account in a private message. It sounds like you already went through the national verifier, did you already go here -> https://comca.st/3zDOekg to officially apply and get it on to your account? 

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user_158d36

Visitor

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2 Messages

5 years ago

No. I was approved, how do I get it to be applied to my account?

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CCMichelle

Problem Solver

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788 Messages

I am so glad to hear that you were approved. Were you able to complete the enrollment through https://comca.st/3zGATYu?

I no longer work for Comcast.

5 years ago

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user_bf8380

Visitor

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1 Message

Can you email me the link to connect my Essential account to my EBB 

5 years ago

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XfinityDena

Official Employee

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4.7K Messages

Thank you for reaching out with a great question. If you have Internet Essentials service, you’ll need to enroll in the Emergency Broadband Benefit program at https://comca.st/3BNqPic using your Xfinity ID and complete the consent and application process.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

5 years ago

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