Mon, Jul 26, 2021 5:21 PM
Hello, I was approved for EBB and I need for it to be applied to my Internet Essential account [Edited: "Personal Information"]. My application ID [Edited: "Personal Information"].
2 m ago
Concern moved here for greater exposure to actual Comcast employees for assistance.
Hi, @user_158d36. We ask that you do not publicly provide your information. We'd be happy to look into the specifics of your account in a private message. It sounds like you already went through the national verifier, did you already go here -> https://comca.st/3zDOekg to officially apply and get it on to your account?
No. I was approved, how do I get it to be applied to my account?
I am so glad to hear that you were approved. Were you able to complete the enrollment through https://comca.st/3zGATYu?
Can you email me the link to connect my Essential account to my EBB
Thank you for reaching out with a great question. If you have Internet Essentials service, you’ll need to enroll in the Emergency Broadband Benefit program at https://comca.st/3BNqPic using your Xfinity ID and complete the consent and application process.