Visitor
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1 Message
Apply Autopay Discount from Legacy Plan to New Unlimited Plan
Hello,
I recently switched from my legacy plan to the 500mb unlimited plan. It was advertised as $85 per month. The final billing did show $95 but I assumed that it didn't apply the autopay discount yet. My concern is that my $10 autopay discount will not be getting applied to my future billing statements. Is there a way to check whether my discount will be applied to my future statements? My autopay is already set to my bank account and I have not made any changes to this.
XfinityEva
Official Employee
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2.7K Messages
26 days ago
Hi! @user_gmmqmd Thank you for taking the time to reach out about your new plan and we want you to take advantage of those discounts as well! You'll want to make sure that the payment method you have on file is your bank account as the credit/debit options are not eligible for that $10 discount.
To check if you're enrolled in automatic payments:
You can easily confirm your Automatic Payment status on the Billing page in your Xfinity account. Here’s what you’ll see:
Upcoming and pending payments
Scheduled payment date
Amount to be charged
*Payment method on file
You'll also receive a confirmation email that your payment method was updated. Please let me know if you run into any issues.
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