Answers about billing

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hello @user_ticp7e. I understand wanting to go the paper route. The option of setting up autopay and paperless billing does give you an option to get an additional discount of up to $10 (if you set up your payments with your checking account or $5 discount with the debit/credit card). You can double check that you're not set up on paperless billing through this helpful article that will give you step by step instructions on how to set up paperless billing and you would follow the same steps to remove it, here.