Visitor
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ANOTHER [Edited] CHARGE..WHAT IS THIS "CONNECT MORE $60.00" I'M SEEING ON MY BILL?
What is this charge for $60 on my bill?? Talkin about CONNECT MORE $60 my bill was promised to be max $145 a month! I even lowered my internet and got basic cable package basically my charges without all the stupid Xtra fees is $135, and about $160 after the fees....soooo I don't be liking the bill I just got saying $235 k ...maybe a bit more but anywayyyy....then I also see a late fee even though the dude i chatted with told me no worries on being a bit late...first and only time I will be...I told him I would be a week late he said he put it on my account I would pay by the 28th ..its the 25th and I just payed it..so I got a late fee even tho I was told it would be fine..then I see that I'm still being charged for a mobile phone that ain't even mine ..long story but I don't even have it ..it was NEVER IN MY POSSESSION AND I TOLD XFINITY THAT AND I REFUSED TO PAY ANYTHING ON THAT ..WELL THEY SENT ME TO COLLECTIONS AND IM PAYING THEM FOR THAT ..BUT I SEEN XFINITY STILL GOT ME PAYING THEM FOR THAT. ..[Edited: “Inflammatory”]..so please someone tell me what this new charge im PAYING for that I'm not even informed on what it is. Thank you
CCSelena
Problem Solver
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892 Messages
2 years ago
Hello there @user_5d10b4! I am sorry to hear that you are experiencing issues with your billing. I want to take a look into this. Can you please send us a DM to start?
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