Annoyed

Hello, @Vee087, and sorry for the interruption. Did the agent offer to set up a payment arrangement to extend your services? 

A payment arrangement with Xfinity allows eligible customers to select a date to pay their past-due balance while continuing to use their services. To set it up, log in to your account, select "Chat for options," and type "Explore flexible payment options." If available, choose a payment date and submit. Note that you won't have access to Xfinity On Demand or pay-per-view until the payment is processed, and service may be interrupted if the arrangement is canceled or fails. For more details, visit the Xfinity support page. 

For more details see: https://www.xfinity.com/support/articles/set-up-payment-arrangement

This should get your services restored within the hour once set up.