Visitor

 • 

1 Message

10/25/2026 6:24 PM

Am I being double billed?

I live in a condominium association who recently made a new deal with Xfinity and i already pay for a high speed modem/router. How do I find out if and what im supposed to be getting? 

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Expert

 • 

122.5K Messages

12 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.1K Messages

9 hours ago

Hello, and thanks for reaching out here on the community forums, user_911455! You've come to the right place, and we can take a look at your account and for any agreement that may be in place with your condominium association. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll dig in!

 

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