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Tuesday, October 1st, 2024 4:22 AM

Agent cheated when opening new account

Comcast cheated me when registering the service.

Your agent guaranteed me that the total for internet plus iPad would be $85 per month. I have the chat screenshot!

But now I got 2 bills in total for more than $150 per month.

Official Employee

 • 

1.6K Messages

2 months ago

Hello, @user_cdbe5e I appreciate you sharing your billing concern via Forums. I would be more than happy to review your bill to see what's going on. Let's continue our conversation via DM.

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