Thank you for reaching out today. When credits are applied to the account they will always show in your MyAccount within 72 hours and will be printed on your next billing statement. Once the new billing statement has become available to view you can use our handy MyAccount app to view and manage the bill! You can also use the MyAccount app troubleshooting your account, scheduled and check appointments and other features to manage your account!
Per the letter that I just received - sports network refund due to COVID. It's states that I have to complete a form online. Once, I type "Xfinity.com/adjustment-request" It comes back stating the site can't be found. Please provide location of the form.
Hello, @user_d52907. I appreciate you following up on this Sports Network refund letter you received. There's no form needed since the refund will be added to your account automatically. Please visit this link for more details https://comca.st/3zT4Bcy.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
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XfinityDena
Official Employee
•
285 Messages
2 m ago
Thank you for reaching out today. When credits are applied to the account they will always show in your MyAccount within 72 hours and will be printed on your next billing statement. Once the new billing statement has become available to view you can use our handy MyAccount app to view and manage the bill! You can also use the MyAccount app troubleshooting your account, scheduled and check appointments and other features to manage your account!
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