Thank you for reaching out today. When credits are applied to the account they will always show in your MyAccount within 72 hours and will be printed on your next billing statement. Once the new billing statement has become available to view you can use our handy MyAccount app to view and manage the bill! You can also use the MyAccount app troubleshooting your account, scheduled and check appointments and other features to manage your account!
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XfinityDena
Official Employee
•
178 Messages
10 d ago
Thank you for reaching out today. When credits are applied to the account they will always show in your MyAccount within 72 hours and will be printed on your next billing statement. Once the new billing statement has become available to view you can use our handy MyAccount app to view and manage the bill! You can also use the MyAccount app troubleshooting your account, scheduled and check appointments and other features to manage your account!
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