Visitor

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2 Messages

Wednesday, November 26th, 2025 11:39 PM

Adjust my Plan

Will you please assist me in cancelling my land line which we never use, and my tv plan which refuses to stream on random days? I just want to keep my internet and mobile services which have been great!

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Official Employee

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2.7K Messages

7 hours ago

 

user_487c21 Thank you so much for stopping in for help with removing your home phone services and changes to your TV options. WE would be more than happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

Official Employee

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2.2K Messages

3 hours ago

Thank you @user_487c21 for visiting our Forums and allowing us the opportunity to assist with adjusting your plan. We appreciate your time and continuing to be a valuable XFINITY customer. Have a wonderful holiday and please don't hesitate to create a new post if any concerns come up in the future. :)

 

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