Frequent Visitor
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6 Messages
Adding Unlimited Data
I have been trying to add unlimited data to my account for over a month now and it always says Temporarily Unavailable. Calling support did not help either. Can someone please message me so can add this? Straight fraud at this point to offer an option to avoid overages and then make it fail in the checkout process.
Again
Expert
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31.9K Messages
5 years ago
@wkstyle
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CCAmir
Gold Problem Solver
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7.2K Messages
5 years ago
Hi wkstyle, thank you for reaching out to us here with this concern. We're sorry that it has taken this long to get the unlimited feature added, please allow me the opportunity to help so that you don't have to wait any longer. To continue please send me a private message with your full name and street address by clicking on my name (ComcastAmir) and then click "Send a message".
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wkstyle
Frequent Visitor
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6 Messages
5 years ago
Message sent yesterday. Thank you
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CCAmir
Gold Problem Solver
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7.2K Messages
5 years ago
Thank you for this information Robert, I am showing that we have the feature for $30.00. To continue with adding the feature I will need to send an approval via email or text message, the approval will need to be accepted within 15 minutes or the form will expire. Please let me know how you would like for the terms of service to be sent.
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wkstyle
Frequent Visitor
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6 Messages
5 years ago
text message is fine, go ahead whenever you are ready
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wkstyle
Frequent Visitor
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6 Messages
5 years ago
Any update on this? Email or text message to the addresses assigned to my account is fine
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