Good afternoon @user_59pq7z, and thank you for reaching out on our Community Forums. We appreciate it.
While Xfinity does not support adding a second name to your billing statement as we can only have one account holder listed, you do have a couple of options available:
You can add a second name (such as a spouse) to the mailing "Attention" line, which may be sufficient for proof of residency purposes.
If needed, we can also discuss transferring ownership of the account into your spouse's name.
Would one of these options meet your needs? Please let us know how you'd like to proceed, and we'll be happy to help however we can.
Absolutely @user_59pq7z! To better assist with getting your spouse added to the "Attention" line on your bill, can you please send us a Direct Message with your first and last name along with the service address on the account?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start New Conversation" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAlyssaA
Official Employee
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2.8K Messages
15 hours ago
While Xfinity does not support adding a second name to your billing statement as we can only have one account holder listed, you do have a couple of options available:
Would one of these options meet your needs? Please let us know how you'd like to proceed, and we'll be happy to help however we can.
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