Visitor

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1 Message

Wednesday, August 5th, 2026 9:13 PM

Adding spouse's name to the internet bill

Greetings!

Is there a way to add my spouse's name to the internet bill so that she has proof of address? She is dependent and it would be great if this is possible. Thanks in advance.

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Official Employee

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3.7K Messages

16 hours ago

 

user_hnsg2710- Let's review this together and see how we can get this resolved. Please send us a Direct Message.

On a Desktop:

Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.


In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.

How to: Direct messaging within the forum

- XfinityThomasA

 

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