Visitor
•
1 Message
adding name to billing statement
I need help adding my name to the billing statements. I am not the primary account holder, but I am a manager and also pay the bill. I need this for proof of residency purposes.
Visitor
•
1 Message
I need help adding my name to the billing statements. I am not the primary account holder, but I am a manager and also pay the bill. I need this for proof of residency purposes.
XfinityRichard
Official Employee
•
3.6K Messages
1 hour ago
Good afternoon! Thank you for reaching out. We can certainly review that request with you. Please send us a Direct Message with the following information:
• The full name of the account holder
• Your full name
• The complete service address
Once we receive those details, we'll be happy to review the account and discuss the available options for adding your name to the billing statement for proof of residency purposes. We look forward to assisting you further! 😊
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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