S

Wednesday, February 19th, 2025 10:52 PM

Adding my partner to the internet bill

Hello. I'm trying to see how to add my wife name to my internet bill. We will need that to verify on some documents.

Official Employee

 • 

1.9K Messages

1 day ago

 

Thanks for posting on our Community Forums for assistance, Sakiface14. We can help with your service concerns. Is your intention to change the account under her name? Or just add her name as authorized?  

 

2 Messages

Hi, I want to add her name to my account where the bill shows both of our name. I need to sum it that in a verification form. They need both of our names to be on the bill

Official Employee

 • 

1.9K Messages

 

Sakiface14 Not a problem we can help add the name to the bill to address however it will not update till the next bill prints for you since we are not able to reissue a bill once it is printed.  If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here