Adding family member's name to billing statement

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hello, @user_at11dn. I hope you're having a great day so far. You're definitely in the right place to get your family members name added to the billing statement. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.