Good day user_smlzs6, and thanks for bringing your question to our community! When it comes to how your bill is represented, there can only be one name per bill/mailing address on it. Due to character restrictions we cannot add two people to the same line, but we can update the name on your mailing address to any name you'd like if that's an option for you. Please let us know!
It is possible to add a C/O (responsible party) to your billing, and this does take 1-2 billing periods to update and reflect. If you'd like to move forward with this administrative change, please follow the directions below to reach us 1-1.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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XfinitySeth
Official Employee
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1.6K Messages
8 hours ago
Good day user_smlzs6, and thanks for bringing your question to our community! When it comes to how your bill is represented, there can only be one name per bill/mailing address on it. Due to character restrictions we cannot add two people to the same line, but we can update the name on your mailing address to any name you'd like if that's an option for you. Please let us know!
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user_smlzs6
Visitor
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3 Messages
7 hours ago
https://forums.xfinity.com/conversations/billing/adding-name-to-billing-statement/6a9f030fcd56d5a37cba54f2
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