Regular Visitor
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2 Messages
Add unlimited data and promo extension
Hello,
I've a couple of questions for the Xfinity support (whenever you guys can find the time).
Both are tied to each other in a way which is why I'm not using the website to do this myself. Namely I'm wondering if I add on the unlimited data service to my account would that change the current promotion that I've going? I mean I know bill will be more, but I'm worried that if I do it myself my promotion would end (as that sometimes happens when customers change services). Additionally I'm unsure how long I have left as far as the current promotion goes. I used to have a note on my bill saying “month x of x” but I can’t seem to find it now. So I was hoping that I can extend the promotion (I believe it was a 2 year contract for lower price) also at this time.
Thanks for your assistance in advance.
Responses
ComcastMartin
Official Employee
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2.4K Messages
7 m ago
Hi there @AcidGlow.
I can help look into your account and see what promotions I have available. We can look into adding the Unlimited Data too! I use that service on my account too! 🙂
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AcidGlow
Regular Visitor
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2 Messages
7 m ago
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Cableornot
New Poster
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7 Messages
7 m ago
Just wanted to say my bill stopped telling me when my promo expired too. Found out when a bill arrived that was $50 higher. NOT happy. I couldn't even find it logged into my account. Think they should list the ever month.
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