Visitor

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1 Message

10/29/2026 6:52 PM

Add spouse’s name to billing statement

Hello,

I would like to add my spouse’s name to my Xfinity billing statement. May I have assistance doing this? It seems others have been able to do this by asking on this forum

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Official Employee

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4K Messages

1 hour ago

 

yejunkim - Hello! I hope you’re having a great day, and thank you for joining us here on the Xfinity Forums. I understand you’re looking for help adding your spouse’s name to the billing statement, and you’ve come to the right place! Please send us a Direct Message.

On a Desktop:

Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.


In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.

How to: Direct messaging within the forum

 

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