Add spouse’s name to bill

Greetings, @user_3tf9gt! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about changing the name on your billing statements. You have definitely come to the right place for assistance.

You actually have a few different options, when it comes to having your billing statements go out in your spouse's name. If you transfer legal ownership of your account to your spouse (https://www.xfinity.com/support/articles/account-ownership-change), the bills will automatically go out in their name. The easiest way to do this would be for both of you to visit a local Xfinity Store together and present identification. They can submit the forms and process the transfer of ownership for you right away. If you are not able to come in together, this can also be done through email, but the process may take a few more days.

If you would like to keep the account in your name and just have the bills addressed to your spouse, we can amend your billing profile and add them as a C/O or Responsible Party. That may work better for the purposes you are describing. Either way, if you could send our team a direct message with your full name, the name currently listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” (speech bubble) icon in the top-right corner of the screen, then the "Start new conversation" (pencil and paper) icon. In the section, type or select "Xfinity Support" and type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session. You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.