Hello @user_1fo6oe! I understand how important it is to have both names listed on your billing statement. We can certainly help you get your spouse's name to appear on your monthly statement. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account to get started.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
XfinityQuemekia
Official Employee
•
792 Messages
6 hours ago
Hello @user_1fo6oe! I understand how important it is to have both names listed on your billing statement. We can certainly help you get your spouse's name to appear on your monthly statement. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account to get started.
To send a Direct Message:
Ensure you are logged in
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