Visitor
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2 Messages
Add spouse name to bill
How can I add spouse's name on the bill after I have added him as a secondary user on the account
Visitor
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2 Messages
How can I add spouse's name on the bill after I have added him as a secondary user on the account
XfinityJamesC
Official Employee
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2K Messages
2 years ago
Greetings, @user_600d2f! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about your bill. You have definitely come to the right place for assistance.
Generally speaking, the name on your bill will match the name of the primary account holder, which is not necessarily the same thing as the account owner. If you wanted to make your husband the primary account holder, his name would appear on the bill instead of yours, but you would still be considered the account owner. The process for transferring Primary rights to another user is detailed here: https://www.xfinity.com/support/articles/change-your-primary-account-user.
If you wanted to transfer outright ownership of your account to someone else, the process is a little more involved, but you can find all the details about that here: https://www.xfinity.com/support/articles/account-ownership-change.
Please let me know if you have any questions or need assistance with anything else. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week.
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user_e6bb91
Visitor
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1 Message
2 years ago
Can we not add both names to the bill? this thread says we can: https://forums.xfinity.com/conversations/billing/add-spouses-name-to-bills/60f47bb988715379966faf33
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JDykstra
Visitor
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2 Messages
2 years ago
I and my significant other have been together 30 years but never married. I signed up for our Xfinity internet account but he pays it because I'm in the process of fighting for my disability. How can we add him to the bill as we want to get a phone bundle with new phones but after being told it would be fine by a rep for me to just do it, we were denied. We are fed up with Boost Mobile after over 25 years and too many buy outs and hoops. XFINITY feels right but physical phones have to be part of the deal or we're again forced to stay with Boost! Any help would be appreciated.
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