Add someone’s name to my bill (not account)

Hi there, how do I add my partner’s name to my internet bill? He’s already added to my account. His name also needs to be on my bill so I can join his employer‘s healthcare plan. Thanks so much.

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XfinityJoe

Official Employee

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764 Messages

2 days ago

Good morning @user_qg5rj8, typically, we only have one responsible party listed on the Xfinity Billing statement. You can submit an account change request if your partner wishes to assume the responsibility of the account.

https://www.xfinity.com/support/articles/account-ownership-change

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user_qg5rj8

Visitor

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2 Messages

Thanks for your reply. I don’t need him to assume responsibility of the account, I need both of our names on the bill. It sounds like this isn’t possible?

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2 days ago

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XfinityJoe

Official Employee

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764 Messages

Correct @user_qg5rj8 We only have one name listed on the billing statement.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 days ago

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user_qg5rj8

Add someone’s name to my bill (not account)

XfinityJoe

user_qg5rj8

XfinityJoe

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