Add my name to my roommate's bill for proof of address

I need to use my roommate's Internet bill as proof of address. How do I add my name so that it shows up under her name on the Xfinity Bill? I'm already an account manager

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EG

Expert

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121.2K Messages

6 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJon

Official Employee

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1.8K Messages

4 hours ago

Good afternoon user_4j0uzp. Our team could assist you with your request. Typically, there is only the ability to have one name on the bill. Were you looking to just have your roommate's name on the bill at this time?

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user_4j0uzp

Visitor

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2 Messages

Hello! Can I have just my name on the bill then? Replace my roommates name with mine?

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4 hours ago

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XfinityJon

Official Employee

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1.8K Messages

I can assist you with this.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window and press Enter to send it.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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4 hours ago

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Billing

user_4j0uzp

Add my name to my roommate's bill for proof of address

EG

XfinityJon

user_4j0uzp

XfinityJon

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