Visitor
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1 Message
Add Account manager’s name on billing statement
Hi, I would like to have my fiancée's name on shown on our billing statements because she needs proof of residence. I am the account owner and she is a manager on the Xfinity service. Can someone help with this? Thank you
XfinityJon
Official Employee
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346 Messages
3 days ago
Good afternoon user_1wed6g. I would be more than happy to assist you with this. I will need some additional information from you.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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