U

Visitor

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2 Messages

Sunday, May 25th, 2025 8:46 PM

activate model with zero bill outstanding -prevents activation

the worse experience ever. Do they stail have the same app from 20 years ago or is it. my imagination?

No suppport, This is what you get with a monopoly. lies, lies and no service. 

Visitor

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2 Messages

3 days ago

looing for any internet service in my area - at this point dial up would be an improvement that giving money demonic company

Official Employee

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1.5K Messages

Thank you for using the Xfinity Community Forums page to reach out today. How is your weekend going so far user_y6zaqe? It sounds like you have come across some technical difficulties while trying to complete the activation of your service. I would be happy to step in and walk you through the process. Send me a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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