1 Message
ACP
I have received approval for the Affordable Connectivity Program but have been unable to contact Xfinity either by phone or chat to register. How do I register the approval?
1 Message
I have received approval for the Affordable Connectivity Program but have been unable to contact Xfinity either by phone or chat to register. How do I register the approval?
EG
Expert
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110.2K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRoberto
Official Employee
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1.7K Messages
2 years ago
Hello and welcome to Comcast @user_4390a0. Congratulations on getting approved for the ACP discount. You are in the right place and I am happy to assist you today. Once you have been approved by the National verifier, you will need to go to https://www.xfinity.com/learn/internet-service/acp and scroll down to the section that says How to start saving with the Affordable Connectivity Program and click on Apply. It will take you to your Xfinity online account, and you will need to sign in with your primary Xfinity username ID.
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