Visitor
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1 Message
ACP status with Xfinity
I was approved for ACP however I would lie to know if my application was received by you and when it was take affect.
Visitor
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1 Message
I was approved for ACP however I would lie to know if my application was received by you and when it was take affect.
EG
Expert
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110.6K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCDevinC
Contributor
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473 Messages
2 years ago
Hi there @user_3a86d5. Thank you for reaching out! We can check into this for you.
Could you please send our team a direct message with your full name and full address?
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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