1 Message
ACP not applied
ACP was only applied one month. I have called several times and have gotten way too many confusing responses. Xfinity, wake up before alot of us go elsewhere for Internet.
1 Message
ACP was only applied one month. I have called several times and have gotten way too many confusing responses. Xfinity, wake up before alot of us go elsewhere for Internet.
XfinityLinda
Official Employee
•
2.6K Messages
3 years ago
Thanks for connecting with us, @user_kuuvd0! You have reached the right place for assistance with your ACP credit. We will be happy to look into this for you. To get started, please send us a Direct Message with your name, and complete service address. We look forward to your message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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