Visitor
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2 Messages
Account Support, I canceled my service on July 7, 2026.
Account Support, I canceled my service on July 7, 2026. I owned my own equipment, so no hardware returns are pending. I paid my full July statement of $149.00, meaning I am owed a prorated refund for 24 days of unused service (July 8–31). A regular agent quoted me a $105 refund, but the correct prorated math ($149 ÷ 31 days × 24 unused days) is $115.35. Please manually adjust my closing statement credit to the correct amount of $115.35 and trigger the digital payout email via xfinityrefunds.com immediately."
Account Support, I canceled my service on July 7, 2026. I owned my own equipment, so no hardware returns are pending. I paid my full July statement of $149.00, meaning I am owed a prorated refund for 24 days of unused service (July 8–31). A regular agent quoted me a $105 refund, but the correct prorated math ($149 ÷ 31 days × 24 unused days) is $115.35. Please manually adjust my closing statement credit to the correct amount of $115.35 and trigger the digital payout email via xfinityrefunds.com immediately."
XfinityBrianH
Official Employee
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2.4K Messages
1 day ago
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