JB17's profile

Regular Visitor

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8 Messages

Friday, July 28th, 2023 5:22 PM

Closed

Account Review

Appears my current discounts for Gig Pro expire on 8/12 and would like my account reviewed on options in my area. Even if I need to reduce my service I am open for discussion. Originally I thought it was 2 year term.

Accepted Solution

Official Employee

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2.2K Messages

2 years ago

Hi, @JB17 Thanks for spending your time contacting XFINITY over our Forums page for help with an account review. I am someone who likes to make sure I get the best bang for my buck so I can relate. Thank you for choosing to stick with us. We are the perfect team to help. Did you know that we also have a great digital option for easily checking on promotions online? All you have to do is enter your address and sign in to update your plan. This is just a heads-up for future reference. I look forward to assisting you. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

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