1 Message
Account no longer active
Internet stopped working and said account no longer active with a remaining past due balance of zero
1 Message
Internet stopped working and said account no longer active with a remaining past due balance of zero
XfinityRaul
Official Employee
•
1.6K Messages
5 months ago
Hello, @Td2727. I'm sorry to hear your internet service stopped working. I appreciate you sharing what error message you're getting so we can investigate this further. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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