Account fraud

I started getting random emails about an account with Xfinity and that my payment was denied. I live in NW Ohio, and I have lived here my whole life. We don’t have Xfinity here and never have. After several calls and messages someone had gotten me logged in online so I could see the information and balance so I could speak with the fraud team who was not in at that time. I tried calling them several times and no response from them. I need this removed from my name. I don’t know who it’s from, but it’s central Indiana from what I can tell.