1 Message
Account Closure
Hello,
I received an email that my account is closing today. I checked your site an my account is still valid with automatic renewal with a valid card. So is this valid or a scam?
1 Message
Hello,
I received an email that my account is closing today. I checked your site an my account is still valid with automatic renewal with a valid card. So is this valid or a scam?
XfinityAngie
Official Employee
•
1.8K Messages
2 months ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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